Frequently ASked Questions
FAqs

A defibrillator service is a professional maintenance check of your Automated External Defibrillator (AED). It ensures the unit is functioning correctly, live shock test, batteries and electrode pads are not expired, and all components are in good working condition. Regular defibrillator servicing helps prevent device failure during emergencies and ensures compliance with safety regulations. Annual servicing is essential to guarantee your defibrillator can save lives when needed.

Your defibrillator should be serviced annually to ensure it remains in optimal condition. During the service, we perform a thorough inspection, functionality tests, and check for any software updates. Regular defibrillator maintenance reduces the risk of equipment failure and ensures the device is ready for use at any time. We also provide free reminders for pad and battery expiry dates.

Our comprehensive defibrillator service includes a full visual inspection, battery and electrode pad check, functionality tests using an ECG simulator to verify shock delivery and output, battery voltage, software updates, and calibration. Additionally, any fault codes are reset, and we provide certification along with a detailed service report. The service ensures that your defibrillator is fully operational and meets safety standards. We also provide free reminders for pad and battery expiry dates. Book Today!

If your AED displays error codes or beeping, has expired pads or batteries, or has not been serviced within the last 12 months, it’s time for a defibrillator service. Regular defibrillator maintenance ensures that the unit will function correctly in an emergency. Our service also includes checking for software updates and addressing any potential issues that may arise over time.

Yes, failing to carry out regular defibrillator maintenance increases the risk of malfunction. Components like batteries and electrode pads can expire, and the device may not deliver a shock when needed. Additionally, without servicing, you might miss critical software updates. Annual servicing ensures your AED is reliable and capable of saving lives in an emergency.

Any business or organization with an AED needs regular defibrillator servicing. This includes schools, sports clubs, local councils, offices, gyms, and community centers. Whether it’s a public or private space, maintaining a working defibrillator is vital for public safety and compliance with health and safety regulations.

Expired defibrillator batteries or electrode pads can result in the unit being unable to deliver a life-saving shock during an emergency. During a defibrillator service, we check the expiration dates and replace the batteries or pads if needed. Regular AED maintenance ensures these critical components are always ready for use.

Typically, defibrillator batteries last between 2 to 5 years, and electrode pads usually expire within 2 to 4 years, depending on the manufacturer. However, it’s essential to regularly check these components as part of your defibrillator maintenance routine. As part of our service, we offer free reminders when your pads or batteries are close to expiration.

Yes, maintaining your defibrillator with regular servicing can impact your insurance coverage. Many insurance providers require AEDs to be properly maintained to ensure that they are fully operational in case of an emergency. Failure to service your defibrillator regularly could potentially void your insurance or result in reduced liability coverage in the event of equipment failure.

Yes, defibrillators often require software updates to ensure optimal performance and compliance with the latest medical standards. These updates can improve the device’s accuracy in detecting heart rhythms and administering shocks. During our defibrillator service, we check for any available software updates and install them as part of the maintenance process.

A defibrillator functionality test ensures that the AED can deliver a shock correctly in an emergency. We use an ECG simulator to replicate both shockable (ventricular fibrillation) and non-shockable (normal sinus rhythm) heart rhythms, ensuring the defibrillator responds appropriately. This is a critical part of the defibrillator service to ensure its reliability in real-life situations.

After a defibrillator service, you will receive a certification that confirms your AED has passed all checks and is fully operational. You will also receive a detailed service report outlining all the tests performed, any replacements made, and software updates installed. This documentation helps you stay compliant with health and safety regulations.

If a defibrillator is not regularly maintained or serviced, the owner of the AED could be liable if it fails to function properly in an emergency. Regular defibrillator servicing ensures the device is in optimal working condition, reducing the risk of malfunction. By scheduling annual maintenance, you can demonstrate that you’ve taken the necessary steps to ensure the AED is safe and operational.

While laws vary depending on your region, many health and safety regulations strongly recommend regular AED servicing. Some industries, such as schools and public facilities, are required to maintain their defibrillators under local or national health regulations. Regular maintenance helps businesses stay compliant with these safety standards and reduces liability in the event of equipment failure.

Yes, regularly servicing your defibrillator significantly reduces liability risks for businesses, schools, and other organizations. Annual AED servicing ensures that the device is ready for use during a cardiac emergency, reducing the chance of malfunction. Additionally, keeping accurate service records provides proof that your organization is compliant with safety protocols and has taken the necessary steps to ensure the AED is in working order.

After completing a defibrillator service, we provide a detailed service report and certification that confirms your AED has been fully inspected, tested, and is in good working condition. This documentation can be important for demonstrating compliance with health and safety standards and for liability protection in the event of a malfunction.